tl:dr... use the authenticator app even though it it says it sent you a text
I've been using Personal Capitol to track most of my money accounts for a few years. It's now called Empower but it hasn't changed. It easily connects to all my accounts and bring them all together in one view. The only price I pay are notifications about how I should have my stuff looked over by a pro, easy enough to ignore.
I recently started using SoFi for banking, and it integrated into Empower with no problem. SoFi is after all an internet-only bank. It worked great for a few months then started saying there was a problem and offered to fix it. Well the fix was to send me a text code, but the text never came, ever, after dozens of attempts. I searched the internet every week or so when I tried the fix button in vain. Then one day, Empower posted a note about this exact problem on their site. Great, they at least know about it, so they have to fix it soon, right? Well months later it still didn't work and they removed the post.
Alright, I'm getting to the point. After one random time trying to log into SoFi's site directly and it prompted me to use my authenticator, a moment of clarity rush over me. Empower was telling me to be on the lookout for a text, but what it really was looking for was the authenticator code. It just asked for that code one time and never since.
Leave a comment if you've run into this problem. Even better if this post helped you out, although I think I'm the only one that didn't pick up on it.
Jim
Update: In Google style, the instructions above no longer work. Use this link instead and you find the desktop version there, https://www.google.com/earth/about/versions/
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